HOWEDOING · Intelligence & Analysis

Too much information — and still not sure what it means?

Media · Social · Surveys · Reputation · Messages · Audiences

HOWEDOING investigates communication problems to explain what is happening, what it means and what evidence supports it.

Bring us your question →
01 · Start here

You bring the question.

“We have much more media coverage. Is it actually changing anything?”
“The conversation changed. Is something important happening?”
“The survey says one thing and social media seems to say another. What is going on?”

You do not need to know which tool to ask for. The question determines the investigation.

02 · What we do

We investigate.

We look for the evidence the question requires — across media, social conversation, surveys, documents, metrics, statements, datasets and client information.

SearchSeparateContrastConnectTry to break itExplain

If the evidence holds, we explain. If it does not, we do not force a conclusion.

See how the Method works →
03 · What you get

You get an answer.

Not a pile of data. Not twenty charts. Not another dashboard you still have to interpret.

A documented explanation you can understand, verify and use.
What is happeningWhat we foundWhat it meansWhat supports itWhat we still do not know
HOWEDOING · INTELLIGENCE BRIEFThe answer first. The depth underneath.

Mobile-first HTML. Findings, context and evidence remain available when you need to go deeper.

Explore Intelligence →
INTELLIGENCE · ANSWERYOU ARE HERE

Now we know where we are.

04 · PATH

Now that you know, what can you do?

PATH shows the possible routes opened by the evidence. It does not decide for you. It makes the map visible.

Explore PATH →
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Inspired by Toronto wayfindingOrientation after understanding
05 · Start a conversation

What do you need to understand about your communication?

It may be media, social networks, a survey, reputation, audiences, a message that is not landing as expected or a conversation that changed.

Tell us the question →
HOWEDOING · Intelligence & AnalysisFind what matters. Understand what it means.